Privacy Policy

A Legal Disclaimer

Wyneco Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our electrical and solar services.

1. Who We Are

Wyneco Ltd is an electrical and solar installation company operating in the United Kingdom. We provide electrical services, solar panel installation, and related energy solutions for residential and commercial customers.

For the purpose of data protection law, Wyneco Ltd is the data controller responsible for your personal data.

2. Information We May Collect

We may collect and process the following types of personal information:

Information you provide directly.

Name
Email address
Phone number
Address or location of property
Information included in enquiry forms or messages

Information collected automatically

When you visit our website, we may automatically collect certain information including:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring website addresses

This information helps us improve the performance and usability of our website.

3. How We Use Your Information

We use personal information for the following purposes:

To respond to enquiries and provide quotations
To provide electrical or solar installation services
To communicate with you regarding appointments or projects
To improve our website and services
To comply with legal obligations

We will only process your personal data where we have a lawful basis to do so, including:

Your consent
Performance of a contract
Legitimate business interests
Legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data with trusted third parties where necessary, including:

IT service providers or website hosting providers
Subcontractors involved in delivering services
Professional advisers (such as accountants or legal advisers)
Authorities if required by law

All third parties are required to respect the security of your personal data.

5. Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

Your information may be stored securely on:

Protected business systems
Secure cloud services
Encrypted communication platforms

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

6. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing of your data
Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

8. Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we do not have control over external websites and are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and the effective date will be updated accordingly.

10. Contact Us

Email: info@wyneco.co.uk
Phone: 07538 784631
Address: 12 Cleave Close, Clacton-on-Sea, Essex, CO16 8GQ

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).